Frequently Asked Questions
At Vistas, we offer a wide range of services designed to support your mental and emotional health. Our holistic approach ensures that each individual receives the care and attention they need to achieve their wellness goals.

Getting started

How do I find a therapist?

The most important aspect in finding a therapist is finding someone that you click with. Schedule a complimentary consult call to get a feel for the therapist before committing. At Vistas, you can book a free meet and greet.

What should I expect during the first session?

You can expect a warm and welcoming environment where the therapist gets to know you and your goals. This session helps build rapport and create a personalized treatment plan.

Questions about therapy

What is the difference between a psychologist, psychiatrist, social worker, counsellor, and therapist?

Psychologist: doctoral degree, therapy & assessments. Psychiatrist: medical doctor, can prescribe. Social Worker: MSW, supports & counsels. Counsellor: master's degree, short-term support. Therapist: general term for those who provide therapy.

What is the difference between therapy and counselling?

Counselling is usually short-term and issue-specific. Therapy is deeper and long-term, addressing root causes.

How do I know if I'm making progress in therapy?

Look for symptom reduction, improved functioning, better self-awareness, progress toward goals, and feedback from others.

What are some common mistakes people make in therapy?

Being dishonest, skipping sessions, avoiding tough topics, and expecting instant results.

What if I don't like my therapist?

Communicate concerns. If it’s still not a fit, it's okay to switch therapists.

What are some tips for getting the most out of therapy?

Be honest, set goals, attend consistently, do your homework, give feedback, and practice self-care.

What if I feel worse after therapy?

This is normal, especially early on. Talk to your therapist about it to adjust your plan.

What should I avoid doing during therapy?

Avoid withholding information, skipping sessions, unrealistic expectations, and passive participation.

What if I don't want to talk about my problems?

Take therapy at your pace. Therapists can use other approaches until you're ready.

What are the risks of therapy?

Can include discomfort, emotional distress, or relationship changes. Communication with your therapist is key.

What are the benefits of therapy?

Improved emotional well-being, self-awareness, coping skills, and personal growth.

How do I know if therapy is right for me?

Therapy is helpful for everyone, especially those experiencing stress, anxiety, trauma, or relationship challenges.

How long does therapy last?

It varies. Short-term for acute issues or long-term for ongoing support. Depends on goals and commitment.

Is therapy effective?

Yes, especially when there’s a strong therapeutic relationship and evidence-based methods are used.

What can I expect from therapy?

A supportive, confidential space to explore thoughts and feelings with a therapist using evidence-based approaches.

What are the different types of therapy?

Therapies include EMDR, Mindfulness, DBT, CBT, Attachment-Focused, Psychodynamic, Polyvagal, Neural Desensitization, Rogerian, and Integrative Therapy.

Costs and Insurance

What is the cost of therapy?

Fees range from $100 to $175 per session, depending on the therapist's experience. A sliding scale is available.

Do you accept insurance?

Clients should confirm coverage with their provider. Most clients pay upfront and get reimbursed. Vistas handles billing for NIHB, IRSR HSP, and MMIWG support programs.

How is therapy pricing determined?

Therapy pricing is determined based on the level of experience and expertise of the practitioner. Rates may vary to reflect the qualifications and years of practice of each therapist, ensuring you receive high-quality care tailored to your needs.

Do you offer sliding scale therapy options?

Yes, we offer sliding scale therapy options to make our services accessible to everyone. The fees are adjusted based on your income and financial situation. During your initial consultation, we can discuss your specific needs and determine a fee that works for you.

Will my insurance cover therapy?

Insurance coverage for therapy is specific to each individual plan. It's important to check with your insurance provider to determine if your plan includes coverage for therapy services. When inquiring, please ask if your insurance covers sessions with Registered Psychotherapists or Registered Psychotherapists (Qualifying) under clinical supervision. Each client is responsible for reaching out to their insurance provider to confirm coverage details and any potential out-of-pocket costs. If you need any assistance or have further questions, feel free to contact our office for support.

How can I inquire about the cost of therapy?

To inquire about the cost of therapy, please contact our office directly. Our friendly staff will be happy to provide you with detailed information about our rates and answer any questions you may have.

Are there any additional fees I should be aware of?

In most cases, the session fee covers the cost of therapy. However, additional fees may apply for services such as assessments, reports, or late cancellations. We will provide you with all relevant information during your initial consultation.

What forms of payment do you accept?

We accept various forms of payment, including, e-transfers, and some insurance plans including NIHB. Please contact our office for more details on accepted payment methods.

Start Your Journey
Your next step in your wellness journey starts here
Copied